Browse your favorite products, add them to your cart, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order.

No. You can place an order as a guest. However, creating an account allows you to:

• Track orders
• Save addresses
• View order history
• Receive exclusive offers

Yes. Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.

After your order is dispatched, you will receive a tracking link via SMS or email. You can also track your order by logging into your Neelira account.

Most orders are delivered within 3–7 business days, depending on your location.

Yes. We deliver to most serviceable PIN codes across India.

Shipping charges, if applicable, are displayed during checkout before payment.

We accept:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

Yes. All transactions are processed through secure and encrypted payment gateways.

Yes. Eligible products can be returned within the applicable return period, provided they meet our Return Policy.

Refunds are generally processed within 5–7 business days after the returned product passes inspection.

Ever Fresh sanitary pads are designed with comfort in mind. If you have known skin sensitivities, discontinue use if irritation occurs and consult a healthcare professional.

Choose according to your comfort and flow level. Product descriptions provide details to help you select the most suitable option.

Each product includes a size chart. Compare your measurements with the chart before placing an order.

We strive to display products as accurately as possible. Slight differences in color may occur due to screen settings and lighting.

Warranty coverage depends on the manufacturer and the specific product. Warranty details are provided on the product page or inside the product package.

Yes. We sell genuine products from trusted brands and authorized suppliers.

Yes. We regularly run promotional offers, seasonal sales, cashback campaigns, and exclusive member discounts.

Yes. Eligible customers may receive loyalty rewards, cashback, or special offers based on promotional programs available at the time.

Phone: +91 90649 16290

Email: neelira@gmail.com

Support Hours: Monday–Saturday, 9:00 AM – 7:00 PM (IST)