Fees & Reporting
Learn about shipping charges, payment fees, taxes, invoices, and how to report any billing or pricing issues.
Shipping Charges
Shipping charges, if applicable, are calculated automatically during checkout based on your delivery location, order value, and selected shipping method.
Payment Fees
💳 Online Payments
No additional payment processing fee unless specifically mentioned during checkout.
🚚 Cash on Delivery
A Cash on Delivery (COD) fee may apply in selected locations.
🏦 Taxes
Applicable GST and other taxes are included or displayed separately as required by law.
Invoices & Receipts
- Every completed order includes a digital invoice or receipt.
- You can download your invoice from My Account → My Orders, if available.
- If you cannot access your invoice, contact Customer Support for assistance.
Report a Billing Issue
If you notice an incorrect charge, duplicate payment, pricing error, or any issue with your invoice, please let us know as soon as possible.
Please include:
- Order ID
- Registered Mobile Number
- Registered Email Address
- Description of the issue
- Screenshot of the invoice or payment confirmation (if available)
Our Commitment
We are committed to transparent pricing and accurate billing. Every reported issue is carefully reviewed, and any verified error will be resolved as quickly as possible.
Need Help?
📞 Customer Care
+91 90649 16290
neelira@gmail.com
🕘 Support Hours
Monday – Saturday
9:00 AM – 7:00 PM (IST)
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